Terms & Conditions

Welcome to our salon! These Terms & Conditions outline important information about booking appointments, payments, cancellations, and other policies related to our services. By using our website or booking an appointment with us, you agree to the terms listed below.

If you have any questions, please don’t hesitate to contact us directly — we're always happy to help!

1. Who Can Use Our Website

Our website is available for anyone to browse, but to book an appointment or make an inquiry, you must be at least 18 years old or have permission from a parent or guardian. By booking with us, you confirm that the information you provide is accurate and that you have the authority to make the appointment.

2. Booking Appointments

Appointments can be made online, by phone, or in person. Some services may require a deposit to secure your booking — this will be clearly noted during the booking process.

Once your appointment is confirmed, you’ll receive a confirmation email or message.

3. Payments

We accept various forms of payment, including credit cards, debit cards, and cash. Payment is due at the time of your appointment, unless otherwise stated (e.g., for deposits or prepaid services).

Prices for services are listed on our website and in the salon. Please note that prices may vary depending on the stylist, service, or time required. We do our best to keep all pricing up-to-date.

4. Cancellations & No-Shows

We understand that life happens! If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice.

Cancellations made with less than 24 hours' notice may incur a fee.
No-shows may be charged in full or required to pay a deposit for future bookings.

This policy helps us manage our stylists’ time and serve all our clients fairly.

5. Service Changes & Availability

We may occasionally update our services, pricing, or availability without prior notice. If we ever need to reschedule or adjust your appointment, we’ll contact you as soon as possible.

6. Health & Safety

Your safety is our top priority. Please let us know before your appointment if you have any allergies, skin sensitivities, or medical conditions that might affect your service.

We reserve the right to refuse a service if it may pose a health risk to you or our team.

7. Satisfaction Guarantee

We want you to love your hair! If you're not completely satisfied, please let us know within 7 days of your appointment, and we’ll do our best to make it right. While refunds are not guaranteed, we are always open to feedback and will work with you to find a solution.

8. Use of Personal Information

When you book with us, we may collect personal details such as your name, contact information, and appointment history. We only use this information to provide the best service possible and never share your details with third parties without your permission.

For more information, please see our Privacy Policy.

9. Copyright & Content

All images, text, and content on this website belong to us or are used with permission. You’re welcome to browse and share our work — just please don’t copy or reuse our content for commercial purposes without our permission.

10. Updates to These Terms

We may occasionally update these Terms & Conditions. Any changes will be posted on this page, and the updated version will take effect immediately. By continuing to use our website or services, you agree to the most recent version of our terms.

Thanks for taking the time to read our Terms & Conditions — and thank you for choosing our salon! We look forward to welcoming you soon.